Your booking will be confirmed once we have received a deposit of 25% - we will then confirm  in writing. A provisional reservation will be held for 7 days and if we have not received a deposit within this time the reservation will lapse.

On arrival at the cottage we ask for a deposit of £100 - at the end of the holiday period this will be refunded once checks have been done regarding breakages and other possible damage.  A cheque will be returned to you within 7 days.

Payment can be paid by cheque or online banking, unless the holiday is due to start within the next 7 days, in which case we ask for cash payment to be made on arrival.

If a booking is made 6 weeks or more before the holiday starts, a deposit of 25% is payable. The balance is payable not later than 6 weeks before the start date. If your holiday begins less than 6 weeks from the time of booking, the full amount is payable. If the balance payment is not received by the due date, as set out in the confirmation letter, then the guest will lose their booking and the deposit will be forfeit.

In the event of cancellation less than 6 weeks before a holiday begins the whole rent is payable unless we succeed in re-letting. We recommend you take out travel insurance to cover this possibility. With more than 6 weeks notice, only the deposit will be forfeit.

Arrival and Departure - all weekly holidays start and finish on a Saturday. Tenancies commence at 1600 on the first day and terminate at 1200 latest on the day of departure. Upon departure we ask you please to leave everything in a clean and tidy condition, as you would wish to find it!

Shorter breaks can be arranged out of high season subject to availability.

Letter Steading is a non-smoking cottage - it is a strict requirement that you only smoke outside of the property.

A cot, highchair and baby bath is available - please let us know if they are required and we will set them up for you prior to your arrival. 

Pets are only accepted on the understanding they are kept under strict control around the premises - there are cats nearby!  Dogs are not permitted in the bedrooms or on the furniture and they should not be left in the property unsupervised. Please ensure your pet's flea/tic treatment is up to date.

Tenant's Obligations

The tenant agrees:-

a. to pay for any losses or damage to the property

b. to take good care of the property and leave it in a clean and tidy condition on departure. Should we be dissatisfied with the condition of the property, we may refuse to take a booking from that guest again.

c. to permit the owners and their agents reasonable access to the property

d. not to part with possession of the property, or share it, except with members of the party listed when booking

e. not to exceed the total number of people stipulated in the property description

f. not to sell or transfer the booking to another party without our permission

g. not to cause an annoyance or become a nuisance to occupants of nearby premises

h. not to smoke as the cottage is a non-smoking property

Liability

The owners of Letter Steading shall not be liable for any loss, damage, expense, accident, injury or inconvenience, whether to person or property, which the applicant or any other person may suffer or sustain arising out of, or in respect of, any letting.

Availability

If Letter Steading is not available due to any circumstance beyond our control (eg fire or such damage) we cannot guarantee to provide alternative accommodation, in which case all sums will be returned to you in full.   You will have no claim against us.

Breach of Contract

If there is a breach of any of these conditions by the guest or any of their party, the owners of Letter Steading or their agents reserve the right to re-enter the property.  In such circumstances the tenant and their party must leave immediately.  Should this happen the tenant shall have no right to refund of their deposit and/or an apportionment of the payment made for the full stay.

Website

All the information given on this website is given in good faith.  We reserve the right to make changes in the interest of improvement and pertinent information.  All links to external websites are provided for interest only and we cannot be held responsible for the content of these websites.

We are happy to offer a discount of 5% off future holidays if booked within 12 months of the original.